Summary :
Have you ever encounter Steam Remote Play not working when you want to play games with your Steam friends on different computers? If yes, do you know how to fix this issue? In this MiniTool Software post, we will show you different methods to get rid of this issue.
What Is Steam Remote Play?
Enjoy millions of the latest Android apps, games, music, movies, TV, books, magazines & more. Anytime, anywhere, across your devices. With remote play enabled, download the Xbox app from Google Play or the App Store, then sign in to your account using the same profile on your Xbox Series X or S.
Steam Remote Play allows you to launch games on one computer but play games from other supported devices that are connected to Steam. Through Remote Play Together, you can remotely invite your Steam Friends to join your local co-op sessions. Your friends don’t need to install or launch the game on their device. With the Steam Link app, Remote Play can be used on any supported device with the app installed.
What If Steam Remote Play Not Working?
At times, you may find that Steam Remote Play not working/Steam Remote Play Together not working. Here is a real case from Reddit:
Steam Remote Play not Working?
I'm trying to play Cuphead and Enter the Gungeon with a friend but their keyboard gets paired with my controller as one so there isn't a second player in game. is there any way to fix this?
Top Reasons for Steam Remote Play Not Working
Why does this issue happen? The possible reasons include:
- The Steam client is outdated.
- You are using a beta version.
- Your anti-virus software is blocking Steam Remote Play.
- The network connection is slow or disabled.
- You are using an older version of Windows.
- And more...
In this post, we collect some useful methods and show them to you.
How to Fix Steam Remote Play Not Working?
- Re-enable Remote Play in the Steam Settings
- Check Your Anti-Virus Software
- Disable other Network Connections of the Host and Guest Systems
- Release the System IPs
- Disable IPV6
- Check the Version of Steam
- Disable Hardware Encoding in the Steam Settings
- Reinstall the Steam Client
- Upgrade Windows
Method 1: Re-enable Remote Play in the Steam Settings
- Open the Steam client on the host system and then go to Menu.
- Go to Settings and then click Remote Play.
- Uncheck Enable Remote Play.
- Use the same method to disable Remote Play on the guest system.
- Reboot your computer.
- Go to Settings to check Enable Remote Play on the guest system and then on the host system.
Now, you can go to check whether you can use Steam Remote Play normally. If not, you can try the next method.
Method 2: Check Your Anti-Virus Software and Firewall
Perhaps, your anti-virus software or firewall is set to block Steam Remote Play. If so, it will not work. You can open the anti-virus software and firewall to have a check and change the settings when necessary.
Method 3: Disable other Network Connections of the Host and Guest Systems
There is a known bug in Steam Remote Play: if you are using more than one network connection in your host or guest device, Steam Remote Play will not work. So you need to disable the unnecessary network connection.
1. Right-click the network connection icon in the Taskbar and then select Open Network & Internet settings.
2. Click Change adapter options under Change your network settings.
3. Right-click the network connection you want to disable and then select Disable.
4. Repeat the above steps to disable all the unnecessary network connections.
At last, you can restart your computer and then check whether you can use Steam Remote Play successfully.
Method 4: Release the System IPs
The temporary glitch of the communication modules on your system can also cause Steam Remote Play not working/Steam Remote Play Together not working. You can renew/release the IPs of the host and guest system to have a try. This post shows you how to do that job on both host and guest systems: [Solved!] How to Renew IP Address on Windows and Mac?
However, if the above operations don’t work for you, you can try the following guide:
1. Press Win+R to open Run on the guest system.
Playstation Remote Play Sign In
2. Type steam://open/console in the Run box and press Enter.
3. Type connect_remote <local IP address>:27036 in the Steam console.
Method 5: Disable IPV6
IPV4 and IPV6 are two Internet Protocol versions. Although IPV6 breaks the limitations of IPV4, it has its share of issues. Your system may fail to adapt to IPV6, causing Steam Remote Play not working. Thus, you can disable IPV6 to see whether the issue can be solved.
1. Right-click the network icon and then select Open Network & Internet settings.
2. Click Change adapter options under Change your network settings.
3. Right-click the network connection you are using and then select Properties.
4. Scroll down to find Internet Protocol Version 6 (TCP/IPv6) and uncheck it.
5. Click OK to save the change.
Now you can check whether you can use Steam Remote Play to play games with your friends together.
Method 6: Check the Version of Steam
The beta version is usually a test version before a new version is released to the public. It contains some new features as well as some bugs. This may be the cause of Steam Remote Play not working. You can use a formal former version to have a try, or you can use the new stable version if available.
On the other hand, if you are using a stable version and encountering this issue, you can switch to the beta version to have a try.
Method 7: Disable Hardware Encoding in the Steam Settings
- Open the Steam client on the host system and then go to Menu.
- Go to Settings and then click Remote Play.
- Go to Advanced Client Options and then uncheck Enable Hardware Decoding.
Method 8: Reinstall the Steam Client
1. Go to C:Program FilesSteam in File Explorer.
2. Copy the Steamapps folder to a safe location.
3. Open your Task Manager to end all the Steam-related processes.
4. Click Start and then go to Settings > Apps.
5. Select Steam on the program list and click Uninstall.
6. Restart your computer.
7. Go to the installation directory of Steam and delete the remained files in it. It location is C:Program FilesSteam or C:Program FilesValveSteam.
8. Use Windows Search to search for Registry Editor.
9. Right-click the first result and click Run as administrator.
10. Go to the following path:
32-bit: HKEY_LOCAL_MACHINESOFTWAREValve
64-bit: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeValve
11. Find the Valve folder and delete it.
12. Go to HKEY_CURRENT_USERSoftwareValveSteam.
13. Delete the Valve folder.
14. Reboot your system.
You need to use the above steps to uninstall Steam Client on both host and guest system. Then, you need to reinstall it on both computers and see whether you can play games with your friends.
Method 9: Upgrade Windows
If you are still using the old Windows XP, it is quite possible that this old version is not compatible with Steam Remote Play you are using. You need to upgrade your Windows XP to Windows 10 and then check whether Steam Remote Play works normally.
Sream Remote Play Not Working FAQ
Remote Play is a very special feature that will allow you to enjoy your PS5 on a variety of other devices, including the PS4.
Before you can use this feature, however, you need to ensure that you've correctly set up and enabled remote play on both your PS5 and whichever device you wish to use.
This page will explain how to properly set up Remote Play on both your PlayStation 5 and on other devices, such as the PS4.
On this page:
If you'd like to learn more about the PS5, then check out our guides on the Control Centre, user accounts, capture settings, online status, PS5 save files explained and on the PS5 stand.
Remote Play for the PS4 and PS5, including restrictions, explained
Remote Play allows you to play your PS5 or PS4 through other devices, be it a television or a smartphone.
All you have to do is ensure that the device you wish to use for remote play has the PS Remote Play app and that the PS5, or PS4, is correctly set up for Remote Play and that you have a strong Internet connection to prevent as little lag as possible.
Sony recommends having a broadband connection that is at least 12Mbps and using a LAN cable for the best experience. Though a slower connection will work, you'll need at a minimum broadband speed of 5Mbps for Remote Play to work.
It's important to note that not all games support Remote Play. This includes games that require peripherals, such as the PlayStation VR or PlayStation Camera.
Whichever console your remote playing on - be it the PS4 or PS5 - must also either be turned or, console settings depending, be in rest mode for Remote Play to work. It will not work if the console is turned off or if it's being used for any of the following purposes:
- When you're using Share Screen, Share Play or any form of gameplay broadcasting
- When other users are using Share Screen, Remote Play, Share Play or any form of gameplay broadcasting
- When a Blu-ray Disc or DVD is playing
- When PS VR in VR mode is being used
Once you have Remote Play working, you will also be restricted in the following ways as these functions are not supported by remote play:
- Can't use Share Screen, Share Play or any form of gameplay broadcasting
- Can't play Blu-Ray Discs or DVDs
- Can't play music with Spotify
- Some or all video content might not be displayed depending on which game or video service is being used
How to set up and enable Remote Play for the PS5
The first part of setting up Remote Play for the PS5 is ensuring the console's settings will actually allow it to be used remotely.
After you've downloaded and properly installed the app, it's time to head over to the PS5, where you need to ensure that the console's settings are inline with Remote Play.
First, you'll want to enable Remote Play by following these steps:
- Go to 'Settings'
- Select 'System'
- Select 'Remote Play'
- Select 'Enable Remote Play' and ensure that the option is switch on
Once you've ensured that the PS5 is correctly set up for Remote Play, you'll next need to download the PS Remote Play app onto whichever device you wish to use the PS5 remotely on.
If you're going to be using a PC or Mac, then you can download the app from the Remote Play page of the Sony website. If you're planning on using either your iPhone or Android device, then you can download the PS Remote Play app from your chosen App store.
After the app is downloaded, you'll need to login to your PlayStation Network account and follow the instructions on screen.

When prompted, select your PS5 from the list of available consoles and wait for the two devices to be connected together. It's important to note that you must be logged into the correct PlayStation Network account on the PS5 for it to appear as a Remote Play option.
If all goes well, you'll be remotely connected to your PS5!
How to enable Remote Play for rest mode on the PS5
While you can't use remote play when the PS5 is turned off, it is possible to use this feature when the console is in rest mode.
Ps4 Remote Play Sign In Pc
If you would like to enable this feature, you need to follow steps below on your PS5:
- Go to 'Settings'
- Select 'System'
- Select 'Power saving'
- Select 'Features available in rest mode' and turn it on
- Select 'Enable turning on PS5 from network' and turn it on

This will allow you to use remote play when your PS5 is in rest mode, but, remember, you can't use remote play if your PS5 is turned off.
Remote Play for the PS5 on the PS4 explained
Days before the release of the PS5, PS4 owners awoke to find a new app installed on their consoles - PS5 Remote Play.
As the name suggests, this app allows you to play your PS5 on any PS4 console, as long as the PS5 is correctly set up for Remote Play. You can also use your DualShock 4 controller, rather the PS5's DualSense controller.
Like with using Remote Play on other devices, you'll have to follow the on-screen instructions to connect to your PS5 remotely, but, once you do, you'll find yourself looking at the PS5 home screen.
It's important to note that, when remote playing via a PS4, there are some small control changes.
Pressing the PS button the DualShock 4 will open up a small, remote play exclusive menu, which will allow you to switch visit the PS5's home screen or Control Centre, mute the mic, return to the PS4 home page or end the remote play session completely.
Using Remote Play on PS5 to control another PS5 or PS4 explained
Playstation Remote Play Software
Remote Play on the PS5 has the ability to connect to both PS4 consoles and other PS5s, which means that you can enjoy a wide range of games as long as you have a strong enough Internet connection.
You can find the Remote Play app on the PS5 home screen and, selecting it, will allow you to see which consoles you have set up for Remote Play.
From there, you can select the console you wish to play on and, as long as it's in rest mode or turned on, you'll be able to connect to it and remotely play a wide variety of games.
The main Remote Play screen will also allow you to change the resolution for the console you're streaming - 540p, 720p (Standard), 1080p - and, if you're remote playing a PS4, change the frame rate between standard or high.
Have fun experimenting with Remote Play on the PS5!
If you'd like to learn more about the PS5, then check out our guides on the Control Centre, user accounts, capture settings, online status and on the PS5 stand.
